Terms & Conditions
Terms and Conditions – Mulligan’s Golf Experience
Last updated: October 30th 2025
Welcome to Mulligan’s Golf Experience (“Mulligan’s”, “we”, “us”, or “our”). By visiting our venue or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General Use
Mulligan’s Golf Experience is a premium indoor golf and social venue located in Dollard-des-Ormeaux, Quebec. Access to our facilities and participation in activities are subject to availability, booking confirmation, and compliance with all venue rules and safety policies.
We reserve the right to refuse entry or service to anyone who does not comply with these Terms or behaves in an unsafe, disruptive, or inappropriate manner.
2. Bookings and Payments
Bookings can be made online, by phone, or in person. A valid credit card may be required to secure your reservation. Payments are due at the time of service unless otherwise indicated. Prices are in Canadian dollars (CAD) and subject to applicable taxes.
Cancellations:
- Cancellations made 24 hours or more before the scheduled time will not incur charges.
- Cancellations made less than 24 hours before the reservation or no-shows may be subject to a fee.
- Group or event bookings may have separate cancellation policies communicated at the time of booking.
3. Gift Cards and Promotions
Mulligan’s gift cards are non-refundable and cannot be redeemed for cash. Lost or stolen cards will not be replaced. Promotional offers and discounts are valid only during specified dates and cannot be combined unless otherwise stated.
4. Facility Rules
To ensure a safe and enjoyable experience for everyone:
- No outside food or beverages are permitted.
- Alcohol consumption is restricted to guests of legal drinking age (18+ in Quebec) and valid ID may be required.
- No running, swinging clubs outside designated areas, or disruptive behavior.
- Flat, non-marking shoes are required on putting and simulator surfaces.
- Guests are responsible for any damage resulting from misuse of equipment.
5. Health and Safety
Guests participate in all activities at their own risk. Mulligan’s is not responsible for injuries or damages resulting from reckless play or failure to follow staff instructions. Please notify staff immediately of any spills, damages, or safety concerns. Guests who appear intoxicated or unfit to play may be refused participation for their safety and that of others.
Security Cameras:
Security cameras are installed in common areas, around the putting green, bar, hallways, and golf bays to ensure the safety of all guests and staff. These devices are used solely for safety, security, and loss prevention purposes.
6. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information.
Our collection and use of data are governed by our Privacy Policy, which complies with Quebec’s Law 25 and other applicable privacy legislation. We may collect basic information such as your name, contact details, and payment data for reservations and service improvement. Non-essential cookies and tracking tools are only used with your explicit consent and may be disabled at any time.
7. Intellectual Property
All content on our website, including logos, text, images, and trademarks, is the property of Mulligan’s Golf Experience and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use any of this material without prior written consent.
8. Limitation of Liability
Mulligan’s Golf Experience is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Guests are responsible for their personal belongings. We are not liable for loss, theft, or damage to personal items. Our total liability for any claim shall not exceed the total amount paid by the guest for the relevant service.
9. Event Bookings and Private Rentals
Event and group bookings may require a deposit and signed agreement. Final headcount and payment terms will be confirmed prior to the event date.
Any damages, excessive cleaning, or loss of property during private events may result in additional charges.
10. Code of Conduct
Mulligan’s is built on inclusivity, respect, and good sportsmanship. We expect all guests to:
- Treat staff and other guests with respect.
- Refrain from discriminatory, harassing, or inappropriate behavior.
- Follow all posted signage and staff instructions.
Failure to adhere to this Code of Conduct may result in immediate removal from the premises without refund.
11. Changes to These Terms
We may update these Terms and Conditions periodically to reflect changes in our operations, policies, or legal requirements.
Updates will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the revised Terms.
12. Contact Information
For questions or concerns about these Terms or any aspect of our services, please contact:
Mulligan’s Golf Experience
Dollard-des-Ormeaux, Quebec
📧 [email protected]
Play. Relax. Repeat.